"Consumers who seek help from 12315 are often not satisfied with its service, so they turn to us for help, " Lin Hanzhong, a staff member of the website, told China Daily.
“消费者如果想要寻求帮助，那么12315或许通常不能给予他们满意的服务。所以他们转向我们寻求帮助。”林汉中，一位该网站的员工说到。
Residents of Philadelphia may not do it as often, but they had the highest rate of satisfaction among cities (82% satisfied), followed by New York (81%) and Atlanta (80%).
费城居民在这方面可能是不够“勤奋”，不过在所有城市中他们的满意度最高，达到了82%，紧随其后的是纽约的81%和亚特兰大的80%。
When we get a new car, often after a while we are not satisfied and want to get something better.
比如说我们拥有了一部新车，但过了不久以后，我们就不再满足，进而去奢望更好的东西。
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