Finally, note that there are just 14 words in the revised sentence, compared with 19 in the original, and that nine of them are one-syllable, three are two-syllable and two are three-syllable.
The Web occasionally enables service employees to benefit from what amounts to a change in venue: suddenly, the exasperating interaction is being judged in the court of public opinion, where the jury is far more likely to side with the worker, and often even imposes a sentence on the entitled or belligerent customer: 10, 000 digital tongue-lashings and a note on their permanent record.