He used a pencil to write a note on a big piece of paper.
他用铅笔在一大张纸上写了一个便条。
If you're truly stuck, make a mental note of what piece you're missing, then go on to the next question.
如果你确实遇到了困境,写一张有关于你缺少什么的字条,然后去向下一个问题。
When taking note of a name or important information, repeat each piece of information as the person speaks.
记录一个名字或者重要信息的时候,打电话的人说一句你就重复一句。
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