The strategy of customer relationship management (CRM) aims at holding existing customers, not wining new ones over blindly.
因此,客户关系管理(CRM)的策略主要在于维系现有客户,而不是一味地争取新客户。
Wining is not about being the first one across the finish line or scoring the most goals, but it is about being the best you can be.
胜利并不是第一个冲过终点线或得到最多的得分,而是尽你所能做到最好。
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