None of them may be removed or replacedat random unless they are found guilty of illegal ACTS, or negligent of duties or no longerqualified for thepost.
But if fraudsters get on the books under false identities, they may prove harder to budge: Mr Hearnden and his colleagues will nolonger be able to nab them at the post office counter.
And if you're going to save money by taking services online, that will mean ending some "offline" services - so prepare for the backlash when taxpayers are told they can nolonger file their returns via the post, or get a road tax disc at the Post Office.