Network support and customer service is the other area where Verizon can and should set itself apart.

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"Document Imaging has many differentiating strengths, including an outstanding global customer base, award-winning software and hardware solutions, strategic reseller partners and a comprehensive service and support network, " Perez said.

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Until recently, building automation, lighting controls, fire safety and other base building systems were designed and deployed to support a single building service and operated independently on proprietary network and cables.

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