The book is packed with negotiation tips for all sorts of situations, from sales to relationships to travel to military stand-offs.

FORBES: How to Negotiate a Year-End Raise

Check out the first part of her answer, then read on for tips on preparing for negotiation!

FORBES: Step-by-Step Guide to Getting a Raise NOW

In the coming columns, I will share with you tips on using body language in change leadership, negotiation, collaboration, building trust, projecting confidence and status, and showing empathy and warmth.

FORBES: Body language expert blogs on leadership