Answer the phones according to the standards of proper etiquette and within three rings; Greeting guest friendly and warmly. Address in-house guest by name.

按照标准礼仪在铃响三声内接起电话；热情友好问候客人，对于酒店内客人要称呼姓名。

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When strangers meet on such occasions, an Asian tends to present his name card respectfully with both hands before the conversation, which seems to be required by etiquette.

在这种场合陌生人相识，如果是亚洲人，他们往往开口之前先毕恭毕敬地用双手把自己的名片递给对方，这好像是不可缺少的礼节。

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Mr. Holbert, 39, is one of more than 100 students in the Prison Entrepreneurship Program, an initiative organized by a Houston nonprofit of the same name that teaches business skills to prisoners who will soon be released, including market research, finance and professional etiquette.

FORBES: Texas Prisoners Learn Business Skills, But Are Education Programs Behind Bars In Decline?