Login with your user id (your email address) then click on "MY SERVICES" and click on the "MORE INFO" button next to the package you wish to cancel.

用您的用户名(邮箱)登陆，然后点击“MY SERVICES”，然后点击您想取消的计划旁边的“MORE INFO”按钮。

youdao

There is a "reset my password and email it to me" option on the login page.

在登陆页里面有“重新设置我的密码，并把它发给我”这样的选项。

youdao