Yes, it is a bit lengthy, but it does not send visitors on a wayward journey cross multiple sites much like BOA does, so Zappos gets a pass this time.

FORBES: The Dos And Don'ts Of The FAQ Page

As Mr. Hartwig suggests, trip-cancellation coverage is best for travelers who are spending a lot of money for a nonrefundable itinerary, such as a cruise or a journey involving multiple flights or modes of transportation.

WSJ: Is Travel Insurance Worth the Cost?

Customers using interchange stations with multiple gates need to follow the clearly marked directions to each platform to ensure they are charged for their correct journey.

BBC: Paddington walk incurs ?4.60 erroneous Oyster charge