Sky operates the most comprehensive multichannel, multi-platform television service in the UK and Ireland, reaching almost 10.3 million homes.

ENGADGET: iPad dock shopping cart keeps footie fans and their other halves happy

Scribe Online is a Software-as-a-Service (SaaS) integration platform that is multi-tenant based, enabling a on-premise to on-premise, on-premise to cloud, and cloud to cloud integration of CRM and enterprise systems.

FORBES: Connect

The application, called Genesys Connect for Service Cloud, will integrate with the Salesforce.com platform to allow for voice and multi-social network customer service capabilities.

FORBES: Genesys Teams Up With Salesforce For Customer Service