4、The potential business benefits of customer relationship management (CRM) are many. For example, CRM allows a business to identify and target their best customers—those who are the most profitable to the business—so they can be retained as lifelong customers for greater and more profitable services.
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Would it be more profitable to provide those services to outside parties at arms length instead?
将这些服务提供给外部公司是否会有更高的利润?
What's more, some analysts believe an autonomous-driving culture may actually give automakers a more profitable business model-one in which they sell services as well as vehicles.
此外,还有一些分析师认为无人驾驶文化可能会给汽车厂商带来盈利更丰厚的商业模式——不仅销售汽车,还销售服务。
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