And he says the economic downturn has benefited BTS as businesses focus on training their staff to be more efficient and more aware of profitability.

CNN: Tackling business problems with online games

The fire service has previously said that it is aiming to use staff in a more "effective and efficient" way.

BBC: Llanelli fire station: Authority to discuss shift row

"This move is an important part of our strategy to be more focused and efficient in our operations, including how we staff and support our three business units going forward, " he said.

NPR: Supervalu Eliminating About 1,100 Positions