In the article, the concept and type of CRM are first introduced after the opportunity and challenge Neimenggu Mobile faces are identified.

本文首先指出移动公司所面临的机遇和挑战，引入了客户关系管理的概念、类型。

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Liaoning Mobile adopts SSD mainly in the hope of improving the running efficiency of CRM system and raising the customer's perception.

辽宁移动采用固态硬盘，主要是为了提高CRM系统的运行效率，提高客户感知。

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In the second half year of 2008, Liaoning Mobile decided to shorten the time for inquiry of call detail records in CRM system.

2008年下半年，辽宁移动决定进一步缩短CRM系统中详单查询的时间。

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For example: say an employee wants to get a mobile CRM app for iPad that his company requires.

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And recently Microsoft Dynamics announced another breakthrough, saying that its CRM product will be available across browsers and platforms, and unveiling a native Microsoft Dynamics CRM Mobile, meaning it too can be used on iPads, iPhones and Android devices.

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Seesmic, with 50 employees and funding from Salesforce, uniquely combines true social CRM with mobile.

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