...微软将展示微软连接服务框架（MicrosoftConnectedServicesFramework）、微软客户服务框架（Microsoft Customer Care Framework）、和微软消息协同及托管解决方案（Microsoft Solution for Hosted Messaging and Collaboration），这些解决方案是专门为帮助服务...
abstract:Microsoft Customer Care Framework (CCF) was a Microsoft .NET desktop-based framework which was used to address issues faced by service providers caused by multiple line of business (LOB) systems while interacting with their customers.