...微软将展示微软连接服务框架(MicrosoftConnectedServicesFramework)、微软客户服务框架(Microsoft Customer Care Framework)、和微软消息协同及托管解决方案(Microsoft Solution for Hosted Messaging and Collaboration),这些解决方案是专门为帮助服务...
abstract:Microsoft Customer Care Framework (CCF) was a Microsoft .NET desktop-based framework which was used to address issues faced by service providers caused by multiple line of business (LOB) systems while interacting with their customers.