Meta Group reports that most customer dissatisfaction stems from poor understanding of requirements.
Meta Group 的报告显示大部分客户的不满意来源于不全面的需求理解。
Meta Group reports that up to 80 percent of the issues leading to customer dissatisfaction can be traced to poor understanding of requirements.
Meta Group 报告,引起客户不满意问题的百分之八十可以追溯到对需求的糟糕理解上。
Alignment of process and development tools is fundamental in achieving a high rate of return for outsourcing engagements. As a META Group analyst stated.
流程和开发工具的联合是实现外包雇佣高回报率的基础。
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