There is, as Robert Rubin, the treasury secretary, says, a "disjunction" between the mass of business anecdote that points to a leap in productivity and the picture reflected by the statistics.

正如美国财长罗伯特·鲁宾所言，在指向生产率飞跃的大量商业轶事与统计数据所反映的情况之间存在着“脱节”。

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Specifically, the use of ICT in business has enhanced productivity, encouraged greater customer participation, and enabled mass customization, besides reducing costs.

尤其是信息与通讯技术在商业中的运用除了降低成本外，还提高了生产率，激发了顾客更多的参与性，和增加了大规模定制。

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I also asked for more money for roads, Bridges, mass transit, high-tech information systems, and environmental cleanups to increase productivity and employment.

我还要求增加公路、桥梁、公共交通、高科技信息系统和环境清理方面的投入，以提高生产率并增加工作岗位。

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So, how do we wind up with mass implementation of ideas which decrease productivity?

FORBES: Stagnation and Recession

Entrepreneurs and startups today have a clear opportunity, and a clear survival requirement in the new economy of mass customization, to avoid the customer satisfaction and productivity penalties implicit in poor engagement.

FORBES: 7 Keys to Startup Survival in Today's Now Economy

The result was vastly increased productivity, opportunities, and even a new type of business model (mass customization) that otherwise would not have come into being under the Post Office monopoly.

FORBES: Private Currency Competition Is The Monetary Answer