The court heard Barton had shouted racist abuse at Anthony as he waited at a bus stop near the Huyton Park pub with his cousin Marcus Binns and girlfriend, Louise Thompson.

BBC: Barton and Taylor followed Anthony to McGoldrick Park

My best guess is that managing and mitigating risk was the primary focus of the Thompson-led PayPal, and while Marcus is certainly concerned with keeping the guard up where necessary, he recognizes that there are better ways to communicate what's happening, why it's happening and how PayPal is there to make life easier.

ENGADGET: An interview with PayPal president David Marcus: as offline / retail prominence grows, a renewed focus on customer service