Service design, interaction design, and experience design are not about the design of physical objects: they require minimal skills in drawing, knowledge of materials, or manufacturing.

服务设计、交互设计和体验设计都不是设计实物对象，它们对绘画技能、材料知识和生产工艺这些要求极少。

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Improving people's experience, knowledge, understanding, and training remains a low priority in service and manufacturing.

在服务和制造中，改善人的经历、知识、理解和培训处于一个低的优先级。

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"We are essentially using our manufacturing knowledge to offer an additional product and a new service, " she said.

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