Finally, on the characteristics of it enterprises it advises CRM should base on the knowledge management, then give the corresponding Analysis.

最后，就IT企业的特点，提出…更多了基于知识管理进行企业CRM的思想，并进行了相应的论证。

youdao

Primary knowledge management functions are furnished for users on the base of above-mentioned system.

在此基础上为用户提供了初步的知识管理功能。

youdao

Structuring good quality of knowledge base is one of the keys to success of knowledge management.

构建高质量的知识库是知识管理成功的关键之一。

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This shift and the emphasis on developing the expertise and eminence of the employee base of an organization can create a new competitive advantage, over knowledge management practices alone.

FORBES: Shifting The Imperative From Knowledge Management To Expertise Management