Honest, accurate disclosure of medical errors and close calls is crucial to gain a better grasp of problems, make effective changes, and evaluate progress.
Anyone who has a complex diary, important to himself and to others round him, would testify that putting it on a computer is one of the simplest, most efficient and most cost-effective changes one can make.
By no means does this strategy always work, and unexpected events and the dramatic changes in how most banks make money have made it far less effective.