However, we wish to make a number of complaints concerning the serious delay in delivery and your failure to carry out our instructions with regard to this order.
然而，对于发货严重延误和贵方未能执行我方关于此订单的指示，我方想提出一些投诉。
Of course, a man is not going to cry like a baby, but he will make little complaints or make a simple statement.
当然男人不会像小孩那样哭闹，但他们只会小小的抱怨和简单的说说。
Make sure that all of your supervisors have a clear understanding of the company's policy on handling complaints and disputes, and that HR has a strong presence within the call center.
同时也要确保上级和领导很明确公司关于处理投诉和争议的政策，人力资源部门也要在中心起到重要的作用。
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