But do not make up information or provide facts or figures about which you are not certain. An honest "I dont know" or a very brief statement is more appropriate.

但不要捏造信息或使用你不了解的事实或数据，一句诚实的“我不知道”或一个简洁的声明会更合适。

youdao

Don't underestimate how bolding certain words or sentences can make an otherwise benign statement one with emphasis.

不要低估加粗的词句会怎样强调了本来平和的表述。

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"We want to assure our customers that we are taking every step to correct any wrongdoing that has occurred and to make certain that it does not happen again, " Pilot Flying J spokesman Tom Ingram said in a statement.

NPR: More Charges May Come In Case Involving Haslams