maintains good public relations by extending personalized service to vips eg following up on reservations for vips assisting in greeting vips and groups upon their arrival sending welcome letter to vip guests
保持良好的公共关系，为贵宾提供个性化的服务，如跟进贵宾的预订，协助迎接贵宾和团体的到来，并向贵宾发送欢迎信
以上为机器翻译结果，长、整句建议使用 人工翻译 。