Worse, e-mail is rarely the best medium for addressing the issues and opportunities at hand.

FORBES: I Banned All Internal E-Mails at My Company for a Week

And when I took a strong stand last week online and in FORTUNE magazine criticizing the Harvard Business Review's recent article entitled "IT Doesn't Matter, " many of you took to the glorious modern medium of e-mail.

CNN: Does IT matter? CEOs and CIOs sound off

"It's a new medium, don't treat it like e-mail, " Tyler says.

FORBES: Magazine Article