Focus group - Small group focused on refining the guest experience at the hotel compiled of long term, short term, and frequent guests.

焦点小组—集中致力于完善宾客体验的一个小组，包括长期、短期和频繁入住的客人。

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Only C-level executives who are committed to increasing long-term retention will make the guest list.

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Now, while there is no generally accepted rule, if the guest is married or in an established, long-term relationship, his or her other half should be invited.

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