This diagram depicts retail lending as a high level business service that comprises multiple processes such as loan origination, loan servicing, and loan closure.

此关系图描述了作为高级业务服务的小额贷款，此业务服务由多个流程组成，如贷款发起、贷款服务和贷款完成。

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Interest rates of 20-30% May seem high but so are recovery and loan-servicing costs in remote villages.

20 - 30%的利率似乎很高，但是这样做可以收回偏远农村地区的贷款成本。

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CitiFinancial will also convert 182 U.S. branches into "servicing centers" catering to customers who might need loan modifications or other debt restructurings, she said.

CitiFinancial也将把美国的182个分行转换成“服务专心”，服务于需要修改贷款或债务重组的客户。

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Loan servicing is about transaction-processing, not customer service, points out Guy Cecala of Inside Mortgage Finance, a newsletter.

ECONOMIST: Mortgage restructuring

The Cayman Islands company, Home Loan Servicing Solutions Ltd.

WSJ: Ocwen's Rapid Growth Puts Spotlight on Its Practices

While most residential-mortgage-loan servicing is concentrated among a few banks, Nationstar is a nonbank servicer, and has said it believes the industry is shifting toward nonbank servicers as banks seek to exit from the business, which can be volatile and capital-intensive.

WSJ: Nationstar to Buy $10.4 Billion in Mortgage-Servicing Rights from BofA