There's a great deal we can do to make it a little better, but there's very little we can do to make it a lot better, because we'll almost never agree enough about the really big stuff.

有很多事情需要我们去做，来完成一些小小的改善，但是很少有我们可以做的事情，来产生一种翻天覆地的变化。因为我们在真正的重大事件上，几乎没有达成足够的一致性。

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Make a big deal out of the good and little stuff that we want consistently.

对那些我们希望不断出现的小的好事要大加吹捧。

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