Library service ability and its social reputation are of proportional relation, which makes it vital to improve the librarians service ability.
图书馆的服务能力与社会声誉是成正比关系的，而提高馆员的素质是提高服务能力的关键。
Elaborated the characteristic, the content, the service way of the specialized library reference consultation in the network and the ability which the personnel should have.
论述了网络环境下专业图书馆参考咨询工作的特点、内容和服务方式及参考咨询人员应具备的能力。
The information service ability is that library satisfies the ability of reader for information demands with information resources.
信息服务能力是图书馆运用信息资源满足读者对文献信息需求的能力。
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