...翁精神的重要性，通过“SELF”——展示责任感(Show Commitment)、积极主动(Eager to takeinitiative)、自我鞭策(Lead ourselves)和热情洋溢(Filled with passion)营造一种对客人充满关怀、对同事充满理解、对公司充满自豪感的氛围。
Simple questions can provoke simple insights but what matters most is how we apply what we have learned to how we can lead others and ourselves more effectively.