Most are caused by ignorance, carelessness, neglect, or lack of skill.
大多数是由无知、粗心、疏忽或缺乏技能造成的。
More often than not, when people react defensively when we broach a crucial conversation with them, the problem was not their lack of character, it was our lack of skill.
通常情况下,当我们与对方进行关键谈话时,如果他们出现抵触反应,这并非是因为他们性格上存有缺陷,而是因为我们缺乏技巧。
Confronting fears head-on can be helpful, but if your fear is largely due to ignorance and lack of skill, then you can usually reduce or eliminate the fear with information and training.
迎头面对恐惧可能对克服它有所帮助,但如果你的恐惧很大程度上源于无知和技能匮乏,那你就可通过接受更多信息和培训,降低或消除这种恐惧。
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