The breakdowns observed included (1) the lack of an audit trail in the COMPASS database and the ability for the arrestees to manipulate worksheet items in COMPASS, (2) the failure to perform periodic contractor cost audits (3) the quality of the Trenching Manual, (4) the lack of a formal employee rotation policy, and (5) the failure to coordinate follow through on reported allegations.
Companies like Kantar, IPSOS and GfK, who do not own significant high-margin database or currency products, are subject to pricing pressures that result from a lack of differentiation and newer marketplace tools.