Secondly, we can target "knowledge outsourcing" and build a niche in that area, by undertaking to put our knowledge in solving costly processes for which knowledge costs in western economies are simply too much to sustain.

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In other words, being human is just as much about hormones and desires and fears and dreams as it is about intelligence and knowledge and thought processes.

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So at this point, ask yourself: What specific knowledge work and business processes define your operations?

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