The key to doing this second step right is mastering something I call the 'kind truth.
做好第二步的关键是掌握一种我称之为“善意真相”(kind truth)的东西。
Virtually every time I spoke the kind truth, I found that the CEO listened to me and heeded my advice.
每次我都说出“善意真相”,而老板总是会仔细地听取并接受我的建议。
To understand the kind truth approach, it is helpful to look at the two most ineffective standard approaches.
为理解这种做法,我们首先来看两种最难产生效果的一般方式。
f truth is the recognition of the systematic character of a certain kind of error, then it would be fully dependent on the prior existence of this error.
如果真理是,对一种错误的系统化字符的认可,那么它会完全依赖于这个错误的先前存在。
Actually, the truth is I sort of almost felt that once you were there, it's kind of easy to get lost there, to forget about it.
实际情况是,我觉得一旦你生活在那里,似乎很容易忘记这种冲突。
It's a truth claim of some kind--right?
在某种意义上说,这是一种真理,是吧?
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