The most widespread problem is mortgages that had specialintroductory or "teaser" rates that made them more attractive than traditional fixed-rate loans in the first place.
We went into more detail on this particular feature in our review of the Flex, but in a nutshell: Easy Experience is essentially a specialintroductory launcher that helps first-time smartphone users settle into the whirlwind world of Android without experiencing as drastic a learning curve.