As a key provider of internal service, the internal service quality of human resource department will directly influence employee satisfaction and organizational performance.
人力资源部门作为企业内部服务的关键提供者，其内部服务质量水平的高低将直接影响员工的满意度和企业的经营绩效。
The author, based on some analytical data results, has put forward his Suggestions to the hotel managers on how to improve their internal service quality.
作者根据数据分析结果，对宾馆管理人员如何加强内部服务质量管理提出了一系列建议。
This paper summarized the studies of PZB model as well as discussed the influence scheme of organizational climate and relevant constructs on measurement of internal service quality.
文章在梳理总结内部服务质量PZB模型研究的基础上，探索了组织氛围及其构成维度对内部服务质量测评的影响机理及途径。
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