The changes, company executives say, leave behind time-consuming formalities that separate users from what they crave: instant conversation.

该公司主管说，这些改变铲除了一些阻碍，让用户获得他们真正想要的：即时的交谈。

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In an experiment at Cornell University, psychologist Jeff Hancock asked participants to try to encourage other participants to like them via instant messaging conversation.

在康奈尔大学的一项实验中，心理学家杰夫·汉考克让参与者试着通过即时聊天来鼓励其他参与者喜欢他们。

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With E-mail, each message is sent as a single event, while instant messages allow for a smooth, ongoing conversation.

e - mail，每条消息通过单独的事件进行发送，然而即时消息允许流畅的持续不断的对话。

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Participants in a conference call could, for instance, branch off to have an instant messaging conversation in a small group, then return to the larger group without interruption.

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Another is a "conversational balance table" where an animated floral display provides instant feedback on whether someone is hogging a conversation.

WSJ: The Science of Serendipity in the Workplace

O'Neill told friends later that Bush and Cheney made him feel like an instant insider, and he was happy the conversation had been so candid.

CNN: Turnaround Guy