Former All Black Howlett, New Zealand's all-time leading try scorer, launched a counter attack from inside his own 22.

BBC: Gloucester 3-16 Munster

Now retired, Coulson (whose book No Heroes: Inside the FBI's Secret Counter-Terror Force was co-authored by TIME's Elaine Shannon) made inquiries through his network of contacts.

CNN: The return of Waco

In fact, the inside sales industry has proven to be counter-recessionary, growing more when the economy struggles.

FORBES: Latest Inside Sales Research Shows it's All About the Leads