The beliefs of information technology infrastructure library(ITIL) were understood thoroughly with comparison between service delivery and service support in ITIL.
通过信息技术基础设施库（ITIL）中的服务提供和服务支持进行对比来加深对ITIL理念的理解。
The ITIL (Information Technology Infrastructure Library) framework is designed to standardize the selection, planning, delivery and support of IT services to a business.
ITIL(信息技术基础设施库)框架旨在规范选择、规划、交付和支持服务业务。
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