Customer data, including cost estimates, proposals and orders, were all maintained either in a ledger or in someone's head.

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The Samsung Mobile BI Dashboard is a joint development with SAP Business Objects software and enables mobile workers to easily access BI reports, including revenue, customer and inventory data from their Samsung mobile devices.

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In a press release on the Playstation Network blog, spokesperson Patrick Seybold added a lengthy explanation of how the company plans to respond to the hack, including adding new layers of security, changing how it encrypts customer data, and appointing a chief information security officer.

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