Article IX of the contract referred to Party a's trade secrets, including customer data, business information and engaged in all kinds of Party activities.

第九条本合同所称商业奥秘搜罗甲方的客户资料、营业信息以及甲方从事的各类经营勾当。

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The knowledge of the Service Level Manager needs to cover all the technologies used across the solution, including the existing systems supporting the Common Customer Data Service.

服务水平管理人员的知识需要涵盖解决方案中使用的全部技术，包括支持公共客户数据服务的现有系统。

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For example, in the case of complex or composite services, the databases from which data is gathered may have two distinct views of customer, one including prospective customers, one not.

例如，对于复杂或复合服务，从中收集数据的数据库有两个不同的客户视图，一个视图包括预期客户，另一个视图不包括。

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Customer data, including cost estimates, proposals and orders, were all maintained either in a ledger or in someone's head.

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