Service quality management mainly refer to quality management in service enterprise, including after-sell quality management of manufacturing enterprise.

服务质量管理主要是指服务企业的质量管理，同时也包括工业企业的售后服务质量管理等内容。

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After her death, her papers – including unpublished articles and correspondence – were deposited at the library.

她死后，她的资料–包括未发表的文章和信函–都被存放在图书馆里。

《柯林斯英汉双解大词典》

Nigeria was suspended from the 54-nation group of mainly former British colonies in 1995 after it executed nine minority rights activists, including writer Ken Saro-Wiwa.

1995年，尼日利亚被这个主要由54个前英国殖民地国家组成的团体暂时取消了成员国资格，此前尼日利亚处决了9名少数民族人权活动人士，其中包括作家肯·萨罗-维瓦。

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Final numbers for the holiday season including after-Christmas sales will not be known for a while.

VOA: special.2010.12.17

After that, there were all of these unfinished things, including When Will You Finish Don Quixote, remember it?

在这之后，他所有的电影,都是未完成的，包括,《你什么时候完成堂吉诃德》，记得吗？

麻省理工公开课 - 电影哲学课程节选

Under this layer of nanodiamonds, they found remains of many ancient animals, including those that disappeared after Younger Dryas.

VOA: special.2009.01.20

After his release, Raja and his small team spent countless hours counseling Mansha at a variety of locations in east London, including after prayers at mosques and after martial arts training sessions at gyms.

CNN: Convicted terrorist calmed by cagefighting

So far in the euro crisis, politicians have ultimately accepted this responsibility including, after a fashion, in Greece.

WSJ: Now We Are Seeing Politics in the Raw

It uses four different measures, including deaths after surgery and among those with low-risk conditions, to help assess which hospitals are falling outside of what would be expected.

BBC: Full hospitals creating potential danger, analysis says