Researchers have observed people involved in the communication process.
研究人员观察到人们专注于交流过程。
In the communication process, we felt that many of their comments were actually understandable.
在沟通的过程中,我们觉得很多说法实际上是可以理解的。
To listen effectively, we must be actively involved in the communication process, and not just listening passively.
要有效地听,我们必须积极参与到交流过程,不仅仅在被动地听。
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