University degree (preferably at Master's level) in human resources management, business or public administration, social sciences, education or related field.

UNESCO: Vacancy : Human Resources Officer (right to education) (30/1/2012) 1CAUIS0030ST - (P-3)

In level 2, you align IT with the business, and in level 3 you optimize that aligned set of resources.

FORBES: Migration Strategy

Teaching kids not to assume that everyone has the same level of resources is a valuable lesson in social awareness.

FORBES: Sesame Street Tackles Hunger and Poverty