It is through politics that the teams with the most relevant knowledge in addressing a particular problem or situation exert their influence and guide the organization to the best outcome available.

FORBES: The New Corporate Power Couple

Still, his exoneration of Wilpon and Katz, while not dispositive, is certainly relevant evidence in the question of their knowledge and culpability.

NEWYORKER: Madoff��s Curveball

Companies that use CRM to bring together relevant information in separate teams can extend knowledge about a case, customer or scenario beyond what is stored in the system of record.

FORBES: Forewarned is Forearmed: Understand your Customer before the Sales Relationship Starts