-
The latest automaker talking about dealerships and the customer experience is Ford in its overhaul of its struggling Lincoln brand, which kicks off with the launch of the upcoming Lincoln MKZ sedan, introduced in concept form at the recent Detroit auto show.
FORBES: Automakers: It's The Service, Not The Dealership
-
Conceptually similar to GM's AUTOnomy fuel-cell concept of 2002, the i8 like its urban-EV sibling, the i3 is radically different in one respect: BMW says it is actually going to build it, virtually as it appears in concept-car form, complete with its semitransparent body panels, butterfly doors, glowing blue grilles and laser headlights.
WSJ: Twiki, Bring the Car Around
-
Regardless of all the systems out there that indicate ranking or even try to capture your degree of trust in others, the very notion of trust is a personal concept that is difficult or impossible to convey in a simple form that the system can quantify.
FORBES: Serendipity Lies At The Heart Of Business Relationships