Start in your own back yard by improving your relationships with your existing clients and customers, delighting them with your follow through, and then reactivate old clients.
你应该回到通过改善你现有的顾客及客户的关系开始，用你后续的负出来取悦他们，挽回老客户。
Assertiveness also involves improving relationships by learning to be more comfortable expressing your feelings, reactions, wants, and needs to others.
主张力还包括通过让自己感觉更自然地能向比人谈论自己的感受、反应、需求来改善关系。
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