Industry competition leads to more efforts to improve customer service.

行业竞争导致了更多努力，以改善客户服务。

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Exploit geographic location awareness as a way to reduce costs, improve customer service, and optimize teams.

利用地理位置识别的方法来减少成本、提高客服质量和优化团队。

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To improve customer service when human translation cannot meet the demands of content volume or rate of change.

当人工翻译不能满足内容的量以及变化率的要求时，可提高客户服务质量。

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Other offline retailers are following suit, implementing mobile point of sale devices to improve customer service.

FORBES: Amazon's Hidden Weak Spot: Lack Of Local Leverage

Companies are spending lots of money and effort to improve customer service, and what happens?

FORBES: How Service Providers Must Grapple With Consumers' Itch To Switch

Many firms think that they can improve customer service by using social media to respond to complaints quickly.

ECONOMIST: Schumpeter