Decker says. To show the importanceofnonverbalcues, he has clients role-playonvideo the firstfewminutes of an imaginary conversationwith a client — thenwatchthemselveswith the soundoff.
It's an odd predicament, to say the least, but if you're familiar with the kind of off-field trouble that professional athletes can get into, an imaginary girlfriend doesn't sound like much of a headache for human resources.