Excuse me, I want a refund for this towel.

不好意思，我要退这条毛巾。

youdao

I want a refund.

我要退钱。

youdao

I followed the instructions exactly. I want a refund.

我完全照说明书使用。我要退钱。

youdao

Please let me know A.S.A.P. as if I want to get a full refund back I have to let them know by the end of the week.

FORBES: Readers Say

If you want a replacement instead of a refund then I suggest you take a trip over to your nearest Apple and show one of the Apple Genii the problem.

FORBES: Check Your New iPhone 5 For Scratches